Privacy Policy

Last updated: 2nd March 2025

1. Introduction

Welcome to Caspy (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy explains how we collect, use, share, and protect your personal information.

2. Information We Collect

2.1 Information You Provide

  • Account information (email address, name)
  • Authentication data through Google OAuth or email authentication
  • Design assets you upload (images, fonts, illustrations)
  • Payment information (processed securely through Stripe)
  • Etsy store integration data

2.2 Information We Automatically Collect

  • Usage data through Google Analytics
  • Session information through cookies
  • Technical information about your device and internet connection

2.3 Information from Third Parties

  • Etsy buyer information when purchases are made
  • Google account information when using Google Sign-In

3. How We Use Your Information

  • To provide and maintain our design services
  • To process your payments and subscriptions
  • To integrate with Etsy and manage your listings
  • To send transactional emails and updates
  • To improve our services and user experience
  • To comply with legal obligations

4. Data Storage and Security

We use industry-standard security measures to protect your data:

  • Data is stored securely in our database
  • Files are stored in AWS S3 with secure access controls
  • All payment data is handled securely by Stripe
  • Passwords are never stored; we use secure authentication methods

5. Data Sharing and Third Parties

We share your data with:

  • Stripe for payment processing
  • SendGrid for email communications
  • Google Analytics for usage analysis
  • AWS for file storage
  • Etsy for marketplace integration

6. Your Rights (GDPR Compliance)

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent

7. Data Retention

We retain your data for as long as your account is active. Upon account deletion request, we will delete your personal data within 48 hours. Etsy transaction history is also deleted upon account deletion.

8. Contact Information

For any privacy-related questions or GDPR requests, please contact us at: support@caspy.io

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.